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Contact Us by Mail or Phone

We welcome your feedback, so please contact us with comments, questions or concerns. Before submitting a product or marketing idea to Krispy Kreme, please click here for important information. You can also view our Frequently Asked Questions to the side, where you'll find a lot of helpful information. If you can't find the answer there, please contact us at:

Krispy Kreme Doughnut Corporation
P.O. Box 83
Winston-Salem, NC 27102
or 1-800-4KRISPY (1-800-457-4779)
KKGuest@krispykreme.com

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Media Inquiries

Please visit our Press Room for media inquiries and requests.

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 Visit our Investor Relations section for more information.

Franchise Information

Visit our Franchise Information section for more information.

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Frequently Asked Questions

How can I find out where the nearest Krispy Kreme store is located?
Please use our Store Locator to find the store located nearest you and come visit us!
Will a Krispy Kreme store be opening near me soon? Where will it be?
Check out our New Store Openings page to see if we have plans to open stores near you soon.
How do I find out about fundraising opportunities with Krispy Kreme?
Krispy Kreme has a Fundraising Program with many options that can help you raise money for your organization. After reviewing our Fundraising section, please contact your local store for more details. On-line ordering is available in some areas. You can use our Store Locator to find the store nearest you.
How do I purchase Krispy Kreme gift cards?
Krispy Kreme gift cards are available for purchase at participating store locations.
Where can I find information about Krispy Kreme for my school project?
Check out our Student Webpage to find relevant information, including our Company History, Vision and Values, Financial Information and Press Releases.
Can Krispy Kreme ship doughnuts to me?
We do not ship our doughnuts because we cannot ensure the freshness and quality of the product after it has been shipped. We would not want our customers to receive inferior doughnuts.
What type of shortening is used to prepare Krispy Kreme doughnuts?
Krispy Kreme uses a shortening blend that has zero grams of trans fat per serving and is formulated to preserve the great Krispy Kreme taste our consumers have come to expect.
Does Krispy Kreme use milk products or eggs in their doughnuts?
Ingredient Information: The only animal by-products used in our doughnuts are eggs (whites and yolks) and dairy products (including milk, butter, yogurt, whey, nonfat milk and nonfat whey). We use vegetable shortening (palm, soybean, and/or cottonseed and canola oil) for zero gram of trans fat per one serving of doughnut. All monoglycerides and diglycerides are vegetable based. Enzymes are also present. The lecithin we use is soy-based. We also use wheat in our doughnuts, including bran, germ, gluten, starch and flour. To get further information about our products, call us at 1-800-4KRISPY.
I have food allergies. Can I find out what ingredients are used in your doughnuts?
Ingredient Information: The only animal by-products used in our doughnuts are eggs (whites and yolks) and dairy products (including milk, butter, yogurt, whey, nonfat milk and nonfat whey). We use vegetable shortening (palm, soybean, and/or cottonseed and canola oil) for zero gram of trans fat per one serving of doughnut. All monoglycerides and diglycerides are vegetable based. Enzymes are also present. The lecithin we use is soy-based. We also use wheat in our doughnuts, including bran, germ, gluten, starch and flour. To get further information about our products, call us at 1-800-4KRISPY.
Are Krispy Kreme Doughnuts Kosher?
All of our doughnuts are ingredient Kosher. Our mix plant in Winston-Salem, NC where the mix is made is certified Kosher. In addition, some of our stores, but not all, have been certified Kosher. To get a complete listing of our stores that have been Kosher certified, please call us at 1-800-4KRISPY.
Do you use sustainable palm oil?
Krispy Kreme’s responsible palm oil sourcing efforts began in January 2014 with a commitment to only source products for its US locations from suppliers who are certified members of the Roundtable on Sustainable Palm Oil (RSPO), and those who can guarantee compliance with all sustainable palm oil production methods as defined in the RSPO guidelines. Additionally, Krispy Kreme has purchased enough GreenPalm certificates to cover 100% of its estimated usage of palm oil in the United States through the end of 2014.

Krispy Kreme is expanding its commitment to achieve 100% responsible sourcing of palm oil. By the end of 2016, a large percentage, if not all of the brand’s palm oil usage will be sourced through some combination of RSPO certified segregated supply, RSPO mass balance mixed-source supply, and the purchase of GreenPalm certificates. All of the brand’s suppliers will be required to trace their palm oil sourcing to plantations that adhere to the principles for protecting forests (including High Carbon Stock (HCS)[1] and High Conservation Value (HCV) landscapes), peat lands of any depth, and no exploitation of communities and workers (including respecting human and worker rights and obtaining Free, Prior, and Informed Consent from communities for all development on their lands); and to comply with Roundtable on Sustainable Palm Oil (RSPO) principles and criteria. Krispy Kreme will work with its suppliers to meet these commitments as rapidly as possible, with a deadline for full compliance by the end of 2016. Suppliers who are found not in compliance will be required to submit a viable action plan for closing any identified gaps, or risk removal from the brand’s supply chain.

Krispy Kreme will provide a detailed implementation plan progress reports on its sustainability initiatives through its Corporate Social Responsibility reporting initiatives.